torafreshash

Terms of Service

Payment

  • If your order is large enough/non-standard we can agree to pay in instalments.

  • Payments made outside of a formal invoice will be considered a donation.

Deadline

  • The lead time is from 1 week to 2 months, depending on the complexity of your order and my workload.

  • If you need a different deadline and you know it, then let me know right away. I do all the orders from the first to the last and if I have many other orders besides yours, I can ask for an additional fee to change the priorities and do the order faster.

  • If I can't finish the work on time due to some problems, I warn you about it and we decide what to do about it.

  • If I suspect that I may not finish before the deadline (for example, your order is very large), then I warn you and we agree on a different deadline.

Process

Note: Feel free to say what you don't like or what confuses you, my goal is to satisfy you, so what you think matters to me! Keep in mind that edits are easiest to make at the sketch and color selection stages, so if you see any mistakes at these stages, it's important to let me know right away.

1. Discussion of order details

  • First of all, you must read the T.O.S. and agree to it. After that you can contact me. Next, we discuss the details of your order, which will be used to calculate the price. You must provide me with images of your character. I am NOT creating a character from scratch!

  • I have the right to refuse the order if I cannot satisfy your requirements or if I am uncomfortable with what I need to draw.

  • If you need a drawing on a transparent background, and you are NOT ordering a PNGtuber, please let me know so that I can initially draw the characters on a separate layer from the background.

2. Sketch

  • I draw a detailed sketch of the future drawing and send it to you. You can make edits, ask to make some part of the sketch more detailed / explain part of the sketch if you do not understand what is depicted in it.

  • The number of edits before payment must be in a reasonable amount. For a strong or complete change in the concept of the drawing / description of the order, I will charge an additional fee, because this should have been decided on at the first stage.

3. Payment

  • After the sketch is approved, you must pay for the order within the next 7 days. I will continue working on your order only after receiving full payment (unless we agreed on payment in installments). If you have any problems with payment, don't be afraid to talk about it.

  • If you have NOT paid for the order, you cannot use my sketch anywhere, give it to other artists for commissions to “finish” it etc.

4. Color selection

  • We decide on the atmosphere of the drawing and the palette (if this was not done in the first stages). I paint the approved sketch and send it to you. If I could not decide which palette is better, you can get different options.

  • Choosing colors is also an important stage in drawing! If you don't like something, tell me about it right away, and I will select new colors, change lighting, etc.

5. Render / line and color

  • At the last stage you wait for the full work and in the end, you get the drawing in good quality in png format. If you need to see the process of rendering / line art and coloring in parts, let me know about it.

  • Often, I send several versions of the same drawing: with and without texture. With texture I use for publishing, it takes up more memory. It is better to use without texture if you want to print the drawing. But this is just my personal preference, you are free to use any of the options!

  • Most works are around 2500 pixels in height or width. If you need a different size, let me know about it in advance, but not too big.

  • You don’t need to ask me if I forgot about your order and how long to wait, I keep a table with all the orders, so I remember everyone. And in case of unforeseen situations, I will write to you as soon as possible.

Rules for using the drawing

  • All orders that are drawn according to the prices and rules described here are for personal use only. You can use the art as a profile photo, banner, share it with friends, audience, print it for yourself, etc. but not for commercial use!

  • If you are interested in commercial use of the drawing (merch), you can write to me about it, we will discuss this but I warn you that the chance that I will agree is not very high and the prices will be higher.

  • If you need a drawing with a special watermark for publication, tell me about it. I rarely publish commissions but you should warn me if you don't want me to publish it anywhere or publish it only with a special watermark.

How to contact meTelegram: @torafreshash
Discord: torafreshash
Email: [email protected]